Join our Viewpoint Panel
The Viewpoint Panel actively involves patients and members of the public in the development, planning and delivery of local services.
The Viewpoint Panel are encouraged to:
- Respond to questionnaires and surveys
- Attend public meetings
- Take part in discussion groups
- Attend open days
- Be the voice of patients in developing services.
“I hope I can bring my experience, although I do stress not the personal issues, to the panel in relation to both user experience and service delivery. I have been a rather frequent user of NHS services over the last 10 years for a variety of issues, both acute and chronic. I also worked in health services and this has given me an interesting perspective.
I was involved with the Lincoln Patient Council for several years and also with the Treatment Centre at Nottingham Patient Public Engagement Forum - some of my care has been local other aspects at some distance away. From a carer perspective, my daughter developed optic neuritis in her teens and some of her experience left a lot to be desired. This has led me to become passionate about the need for accessible and equitable services that people using them clearly understand. The continuous changes can leave users uncertain and bewildered.
I am realistic about what differences can be made, however, I feel strongly that users have valuable information that can be used to improve the overall patient experience.
I would encourage other people to join the Viewpoint Panel to give their input into the panel as without their perspectives there can be no patient involvement into service direction and delivery.” Carol Mander - Viewpoint member
Join our Readers Panel
The Readers Panel consists of volunteers who have an interest in how information is provided, who enjoy reading and are able to comment and make suggestions on the language and layout of various leaflets and documents.
The Readers Panel are crucial in ensuring we provide a consistent approach to the production of patient information, and that it is written in uncomplicated and straightforward language.
Here's our Executive Nurse Tracy Pilcher to discuss the Viewpoint and Readers Panel further:
Tracy Pilcher “Getting involved in your CCG”
“Good morning, my name is Tracy Pilcher, and I’m the Chief Nurse for Lincolnshire East Clinical Commissioning Group. What I want to talk to you about this morning is how we’d like members of patients and the public to get involved with us as an organisation, and I want to introduce to you our viewpoint panel and our readers panel.
The viewpoint panel acts as the voice of patients, so where we have a specific service that we are looking to commission differently, or if we are looking to commission new services, what we’d like to do is come out to members of the public through the viewpoint panel and ask for their point of view, and ask them to respond to things such questionnaires or surveys about what difference they think those services will make.
As a reader panel, it’s about providing feedback on information that we are providing as a CCG or developing, such as this information leaflet here which is about how to get involved about local health matters, and what we want we want readers to do is look at the content of the leaflet, look at whether they think it makes sense, whether it’s structured properly, and if it is inviting for them to read.
It’s important that when we are producing information for patients and the public, that it is easy to read and it’s understandable. We really do appreciate, and value the role of patients and the public, and getting involved with us a commissioning organisation; it is essential to us that we do involve patients and the public, and hear the voice of the patient when we are commissioning services, so if you would like to get involved, you can find out more details on the website, and also the contact details for each of us within the CCG. Thank you.”