NHS Lincolnshire East Clinical Commissioning Group (CCG) is committed to involving patients, the public, partners and key stakeholders in the development of future services, identifying priorities and understanding the needs of our population. We aim to improve local health services and respond to the health needs of everyone in the area by ensuring patients and the public are at the heart of all the decision making.
The 'Accessing healthcare' document below provides an overview of the most common services provided by the NHS in England.
To explore each service and find out what you should expect from the NHS, how to access particular services, and the costs involved (if any), please visit www.nhs.uk/nhsengland/aboutnhsservices
How to get involved
We are passionate about involving the public, patients, clinicians, stakeholders and service users in every step of defining how to meet health needs in Lincolnshire East CCG.
There are lots of ways you can get involved in the decisions that shape the health services provided in your area:
- Join a Patient Participation Group
- Join our Viewpoint Panel
- Join our Readers Panel
- Join our Virtual Patient Council
- Talk to us on Twitter and Facebook (you'll need to be logged in to your Twitter or Facebook account to view these)
- Join the ULHT Member's group
- Join the Boston Healthwatch group
- Visit our Partners' websites
- Join a patient group- A patient group tells us about experiences of care, helping us to design better services.
- Current Surveys and Consultations
- Attend one of our upcoming events
LECCG Continuous Listening Model
The Continuous Listening Model clearly demonstrates the robust governance and assurance processes in place to ensure the CCG are able to listen to the views, opinions and experiences of our patients, public and stakeholders.
The CCG’s Communications, Engagement and Equality and Diversity team meet monthly to review its involvement activity, including how effective it has been and taking action in response to what it has learnt.
Here's our Executive Nurse Tracy Pilcher to discuss the Viewpoint and Readers Panel further:
Tracy Pilcher “Getting involved in your CCG”
“Good morning, my name is Tracy Pilcher, and I’m the Chief Nurse for Lincolnshire East Clinical Commissioning Group. What I want to talk to you about this morning is how we’d like members of patients and the public to get involved with us as an organisation, and I want to introduce to you our viewpoint panel and our readers panel.
The viewpoint panel acts as the voice of patients, so where we have a specific service that we are looking to commission differently, or if we are looking to commission new services, what we’d like to do is come out to members of the public through the viewpoint panel and ask for their point of view, and ask them to respond to things such questionnaires or surveys about what difference they think those services will make.
As a reader panel, it’s about providing feedback on information that we are providing as a CCG or developing, such as this information leaflet here which is about how to get involved about local health matters, and what we want we want readers to do is look at the content of the leaflet, look at whether they think it makes sense, whether it’s structured properly, and if it is inviting for them to read.
It’s important that when we are producing information for patients and the public, that it is easy to read and it’s understandable. We really do appreciate, and value the role of patients and the public, and getting involved with us a commissioning organisation; it is essential to us that we do involve patients and the public, and hear the voice of the patient when we are commissioning services, so if you would like to get involved, you can find out more details on the website, and also the contact details for each of us within the CCG. Thank you.”